Frequently Asked Questions
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Who is Pure Green and what does it stand for?
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What is included in my print subscription?
What is included in my print subscription?
You will receive 4 beautiful issues, straight to your doorstep. Issues of PGM are limited editions and are designed to remain highly relevant and collectible. Many like to start right from Volume 1! If you are interested in a Collector's Subscription, which includes all issues for the best price, click here.
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What issue will my subscription start with?
What issue will my subscription start with?
Your subscription will always begin with our current issue, which will be mailed immediately. If you wish to customize your subscription to include future or back issues, please email us at subscriptions@puregreenmag.com.
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How long will it take to reach me?
How long will it take to reach me?
We ship within 1-5 days of receiving your order. Within Canada we ship via Canada Post, which is untrackable but delivery times are estimated at 2-4 business days, with exception of Northern and remote areas, which can take up to 8.
US and International orders ship via USPS, which is untrackable but delivery times are estimated at 2-8 business days. International orders may take longer.
Canadian orders are shipped from Ontario, and US/International orders from NY.
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How are the magazines printed?
How are the magazines printed?
We print in Toronto using speciaized, state-of-the-art waterless technology (which saves tons of water and chemical run-off) by Warrens Waterless Printing. Our papers are 100% post-consumer recyled, made in Canada, chlorine-free and produced using bio-fuel. Our inks are non-toxic, vegetable based.
We have taken the greatest care to ensure that our magazines have the smallest ecological footprint possible.
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Can I purcase single copies of Pure Green?
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I'm moving. How can I update my address?
I'm moving. How can I update my address?
If you've recently purchased a subscription, upon signing up you created a password. Using your email as username, you can now log in (upper right hand corner of our site) and change your address information.
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What do I get with a digital subscription?
What do I get with a digital subscription?
Our digital subscriptions include access to content regularly seen only in print. Pure Green is a print magazine first, and as our premium subscribers, the print option gets access to new issues first. We release features for our digital subscribers from our archives of past and current issues on a weekly basis and will email you when new articles have been added. All content available to digital subscribers is archived here.
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Are there iPad versions for digital subscribers?
Are there iPad versions for digital subscribers?
All content for our digital subscribers is hosted on our website. The archives are found here. We do not make iPad specific versions of each issue, however our website is responsive and can be viewed comfortably on any screen.
That said, we experimented with iPad editions in the past, and have versions available for Volumes 4, 5, and 6. We did not continue developing these versions because the cost was prohibitve and visibility within iTunes low. Hosting content on our own site allows greater interaction with our customers and is more accessible for us.
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Can I download new issues?
Can I download new issues?
No, all content is hosted on our site. Access the archives of available content here.
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What is a Community Membership?
What is a Community Membership?
Simply put, a community membership is a totally FREE membership that grants you access to valuable, gorgeous and highly inspiring content on our site. We are working on adding other features to this membership in the near future, but for now this membership allows us to interact and get to know you better in order to serve you best. It is completely risk-free, we just want to be friends!
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Will I receive emails as a community member?
Will I receive emails as a community member?
Yes. We use email to communicate with our highly valued and treasured community, digital and print subscribers. We do not abuse this priveledge, and respect your privacy at all times. Our emails include weekly roundups of all the great things that happened in the week, which is a convenient email to receive as you can pick and choose content to read at the click of a mouse without having to remember to always check the site. We may also send you the occasional special offer or bonus content—as a small, independent publisher, we depend on reader support, and so yes, we will keep you updated on the amazing paid options within PGM, but we will always do it with respect and graciousness.
Of course, you can unsubscribe at any time, but we sincerely hope you won't as you will miss out!
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Can I sell Pure Green in my store?
Can I sell Pure Green in my store?
YES! We are actively seeking good homes for Pure Green via a network of retail shops that are in line with the content of our magazine and our readers. Please contact us at orders@puregreenmag.com or call 705.783.6844. International inquiries are welcome.
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